Digital / IT Technical Officer

This is a new role in a growing organisation and an opportunity for a technology professionals who is looking to develop their career within IT.

We are looking for proactive and enthusiastic individual to join our dedicated team with a keen interest in IT who wants to make a direct impact on the organisation they are a part of.

The Digital / IT Technical Officer sit within the Head Office Admin Team which is a corporate wide service and this role will aim to maximises the effective use of hardware (Laptops, tablets, smartphones, desktops etc), productivity software, digital communications, including collaborative technologies, and digital information systems.

Led by the Head Office Admin Team Leader, who co-ordinates the work streams and will delegate tasks and responsibilities to the wider administration team. 

They will provide a digital and technical support service to skill mix teams and stakeholders to enable the efficient and effective delivery of the business. Discretion and confidentiality must be maintained at all times. 

The main aim of the role is to liaising with our IT support partner ensuring the system work effectively, maintain computer systems and equipment, and diagnose, troubleshoot, and repair issues that may interfere with the daily functions of the business. They also provide support to any members of an organization who needs technical assistance.

This is hybrid role but having services across the North, Midlands and London there may be times travels between areas is required.  

It can be fast paced environment at times, and elements of the role will require decision making in high profile situations. A calm measured approach will be essential. It is an exciting time to join Compass as we help navigate through an evolving technical landscape.

Working as an integral part of the hybrid Head Office administration team the post holder will be asked to provide a wide range of administrative duties with specific responsibility for responding effectively and efficiently in supporting the wider team.