Administrator

Join Our Team as an Administrator – Make a Positive Impact!

Are you passionate about transforming the lives of children, young people, and their families? We’re looking for a dedicated Administrator to join our Compass Phoenix team and provide vital support to our school health teams.

In this role, you’ll be an integral part of a collaborative team, working with the Administrator Team Leader to ensure seamless service delivery.

You’ll manage and organise information systems, support national health initiatives, and help keep our services running smoothly. As the first point of contact for queries, you’ll provide professional, courteous communication while maintaining resources and processes.

Your work will also involve team meetings, producing reports, and sharing vital public health information with stakeholders. You’ll drive impactful programs like the National Child Measurement Programme and Health Needs Assessments, creating meaningful change in the community.

Building strong relationships with colleagues and partner agencies is central to this role, alongside maintaining discretion and confidentiality at all times.

This role is Remote based with occasional travel to York or Northallerton for meetings, working pattern is a 22 hour week (Thurs 9-5, Fri 9-1630 and one flexible day 9-5).

Be a part of building brighter futures!

We are looking for who is person focussed, possessing a positive attitude and who is eager to contribute to improving children’s and young people futures. Along with these attributes we also are seeking for someone who meets the following criteria.

• Minimum of a NVQ Level 2 Administrator (or equivalent) GCSE (Grade C or above), in English and Maths (or equivalent)

• Experience managing phone and email enquiries with confidence and professionalism.
  
• Strong IT skills, including proficiency in Microsoft Office (Word, Excel) and data entry.

• Ability to produce accurate reports and statistical data using databases and spreadsheets.

• Experience in office administration, including document management, scanning, and photocopying.

• Minute-taking skills with attention to detail and clarity in documentation.

• Exceptional organisation and prioritisation skills, ensuring tasks are completed efficiently.

• Ability to work both independently using your initiative and collaboratively within a team.

• A professional and positive attitude, with a commitment to high-quality work.

• Strong written and verbal communication skills, with the ability to engage effectively with colleagues and stakeholders.

• A confident, patient, and empathetic approach when supporting others, maintaining confidentiality at all times.

While not essential, we would also value qualifications such as a NVQ Level 3 in Administration or equivalent experience. Experience working directly with vulnerable people would be an added advantage as would experience of dealing with Health & Safety and also dealing with difficult situations.

This role is perfect for someone who thrives in dynamic environments and is excited to make a real difference!

Sounds like you? – Press Apply Now, we’d love to chat!

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment & rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.

All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

Benefits

We offer a range of benefits including:

• 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• 24/7 Employee Assistance Programme & OH service
• Enhanced sick pay
• Excellent learning & development opportunities and career progression
• Annual performance/salary review

Help us to make a positive change to the lives of children and young people!