Service Manager

Looking for more than just a management job? Lead a service where your values, voice and leadership really count!

As our Service Manager for the Harrow Young People’s Substance Misuse Service, you will be at the centre of something special. You will lead a small, dedicated team that supports young people aged 5 to 24 who are facing challenges around substance use and other complex needs. You will help shape a service that meets young people where they are, offering hope, support and practical change.

You will build strong, trusting relationships with partners, commissioners and schools, and drive a service that is rooted in care, but always looking for new ways to reach the Young People that needs us the most.

From safeguarding and quality assurance to performance, outreach and innovation, your role will touch every part of what we do and how we do it. You will have the freedom to lead with kindness, the backing to try new approaches, and the chance to influence systems to better support young people.

This is a role where your leadership can shift the direction of young lives onto a more positive path. Where values lie at the heart of everything you do and where no two days feel the same.

• Substantial experience in a substance misuse or vulnerable young people setting

• A strong safeguarding mindset, with experience as a safeguarding lead

• Skilled staff leadership, including supervision, development and change management

• Data confidence, including performance analysis, KPIs and service reporting

• Experience working with high risk groups, and navigating multi agency systems

• Budget management and strategic thinking, with an eye for improvement

 You might also have qualifications in substance misuse, coaching or health and social care, or experience across areas like mental health or sexual health. These would help you thrive but aren't dealbreakers. What matters most is how you lead, how you connect, and how you bring people with you.